FAQ

SRA is popularly used by places of worship, event centres, and any crowd control management industry. We are now seeing people in the coaching industry using SRA as a means of booking for their classes.

It will help you to effectively manage people who comes to your premises over a given time, and SRA stores those data for you throughout the life of your contract for any future use if there is a need.

The sign-up and usage processes are amazingly simple. It involves the following 3 easy steps:

1. Select your choice package. However, you will save more on the yearly package.

2. Fill in the necessary field and make payment to gain access to your organisation’s portal area.

3. Customise the questionnaire the way you want before sharing your expirable questionnaire link with your members or clients. There are some helpful tutorial videos to get you going if ever needed.

We at SRA DO NOT offer a fixed-term contract, and what this means invariable is that you can cancel your contract any time if you so wish from the settings area of your portal. You can also amend your card details from the settings area too.

No. This is a SAAS (Software AS A Service) application and it is purely web-based, and it means you can use SRA from anywhere in the world and from any device because it is designed and to work on multiple browsers.

You can create unlimited sub-admin users on SRA if you sign up for our platinum package (see SRA packages to learn more). If you sign up for the platinum package, you will have the opportunity to set roles for the other admin sub-users and what they do or see.

You can use SRA to mark the attendance of your members or clients after they have successfully submitted their questionnaire. This will help you to keep track of their attendance pattern over time. You can do this from the time slot manager area.

Certainly Not! All that you get is described in the core features section shown on the home page. It will be a great idea to look through all the features and benefits of SRA on the home page once more. However, you can also help yourself by watching the video tutorials on how to utilise the system to the fullest from your portal upon sign up.

You will have access to create unlimited questionnaires depending on the package you sign up for, monitor and manage those who fill your questionnaire, mark attendance of your attendees and the system automatically logs data, you can also download your reports, and finally you will enjoy the dashboard analysis of your system activities.

Yes! SRA has a series of tutorial videos to guide you, and it will be a wise decision to watch those videos before you commence SRA usage.

Yes! There is a contact support chat box in your portal upon sign up and all you need to do is to chat with our support team and they will be happy to reply to all your messages, and if you need a callback, please feel free to request one.